Frequently Asked Questions

What is "HIPPA"?

HIPAA, which stands for the American Health Insurance Portability and Accountability Act of 1996, is a set of rules to be followed by physicians, hospitals and other health care providers. HIPAA became effective on April 14, 2003. HIPAA helps ensure that all medical records, medical billing, and patient accounts meet certain consistent standards with regard to documentation, handling and privacy.

Patients can be assured that all of their information submitted through this website will be held in accordance with the guidelines of HIPAA.

What happens to my information once I make a payment through you?

Your credit card information will be entered into our credit card processing machine, and the money will be deposited directly into your physicians account. The payment will be posted to your account.

Your information is not stored anywhere. Once a charge has gone through, we keep no record of your credit card number.

Can I contact your office to speak with some one rather than leave my information here?

Yes, you can contact our billing office by telephoning (831) 464-2961.

Will I receive a receipt for my payment?

Yes, we can send you a receipt if you request that we send you a receipt.